AI Fluency: Practitioner

AI Fluency: Practitioner takes you from using AI to using it well. Building on AI Fluency: Foundations, this course goes deeper into the ETA ADAPT framework (Assess, Direct, Assure, Protect, Tune), with hands-on practice in your own approved AI tool. You'll write expert-level briefs, work with files and data, verify what AI tells you, protect sensitive information, and turn what works into templates and team playbooks.

What you'll learn

• Advanced briefing: roles, context, audience, testable constraints, examples and output formats
• Working in loops: decomposition, letting the AI interview you, and critique-and-revise
• Getting reliable results from documents, spreadsheets and images, and spotting hidden-instruction risks
• Setting up custom instructions and project workspaces, and choosing between fast and reasoning models
• A repeatable claim-check workflow for facts, sources, reasoning, numbers, bias and tone, matched to the stakes
• Data classification, confidential and client data, copyright basics, disclosure, and applying your AI acceptable-use policy
• Building a prompt library, measuring real time and quality gains, and applying AI to writing, research, data analysis, meetings, project management and customer communication
• Packaging and sharing what works with your team

Who it's for

Working professionals in any sector who have completed AI Fluency: Foundations (or have equivalent experience) and use AI at work at least occasionally. No technical background is needed. You'll need access to ChatGPT, Claude, Microsoft Copilot, Gemini or your organization's approved AI tool to complete the hands-on exercises.

How it works

Three modules with 13 lessons, a knowledge check after each module, and a final assessment that includes short written responses. About 2 hours; 2 credit hours. This course counts toward the ETA AI Empowered Professional: Practitioner credential and the ETA Certified AI Empowered Professional certification.